FAQS

What is the Base to Base Challenge?

Base to Base is a month long virtual fitness challenge raising funds for the Westpac Rescue Helicopter Service. Participants can walk, ride, run or roll the distance between any of our four helicopter bases throughout October.

Pick your mission and assemble your crew! Missions range from 42km (the length of a marathon) to over 1300km. Teams of any size can collectively clock their kilometres to complete a mission. Or – if you want to go it alone, that’s ok too!

Once you’ve chosen your mission, use your Base to Base page to raise vital funds for the Westpac Rescue Helicopter Service.

Head to the "How It Works" tab to find our how to log your km's! 

Once you sign up, you’ll receive a link to a personalised fundraising page and access to online resources.

How much does it cost to register?

Zip, zero, nothing. It’s free to sign up for the Base to Base challenge. Click here to register

Who can take part?

Anyone – this event is designed to suit all ages and fitness levels.

Whether you’re an individual, a workplace or a crew of friends and family you can take part in the Base to Base challenge.

Where can I walk, ride, roll or run? 

Head to your local walking or cycling track, in the bush, at the beach, around the neighbourhood or in your own backyard. Every kilometre you log throughout October counts towards your mission.

You can complete your challenge anywhere as long as you comply with the current COVID-19 rules and Public Health Orders relevant to your local government area, such as the guidelines and advice issued by the NSW Government and NSW Health, or the orders and advice of the State or Territory you are residing in.

Who can be part of my crew?

Base to Base is a virtual challenge so you can register a team from across the state or across the country. We encourage you to connect with friends, family or workmates and take on the challenge together.

There is no limit to the size of your crew - each member's kilometres are logged individually, contributing to the team goal!

How do I create a crew?

When you sign up, simply tick ‘Create a Crew’. Once your team is set up, log into your Dashboard, click on the "My Team" icon and follow the instructions to invite your friends to join your challenge.

If you have already registered as an individual, but would now like to create a team, login to your dashboard, click the 'Create a Crew' tab and follow the steps. Once your team is set up you can use the "Invite your Friend” tab to ask your friends to join your challenge. 

If you have trouble assembling your crew, get in touch and we can help link you together events@rescuehelicopter.com.au 

How do I join a crew?

When you register, simply select the 'Join a Team' button, find your team and follow the steps to complete your registration.

If you have trouble joining your crew, get in touch and we can help link you together events@rescuehelicopter.com.au 

How do I track my kilometres?

You can log your kilometres through your fitness app such as Fitbit, Strava, MapMyFitness app or manually on your profile. 

Track with Fitness App

Your profile page includes your personal distance tally so you can track your distance towards your target. This is a great way to keep your friends updated on your workouts!

If you track your workouts with Fitbit or Strava your distances will automatically add to your tally.

Follow these steps to track your KMs automatically:

1. Download the Fitbit or Strava and set up your account

2. Log in to your Base to Base account.

3. Under the heading ‘Connect your preferred Fitness app’, click your chosen app.

4. Follow the prompts to connect your account

5. When you next exercise, select ‘start’ in the app on your phone. Once you end your exercise, save you activity and your distance will be published to the tally on your page the following day.

If you have synced your app already but it is not working, please log in and re-connect it.

When using Fitbit, you must ‘start’ an activity and save it. Your daily steps will not automatically add to your page. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.

Your tally will be updated each day with the previous day’s distances.

Remember, you can manually add your kilometres to the tally in your My Fitness Activity tab of your profile after registering. This is a great option if you’re using a pedometer or a different method of tracking your distances.

Follow these steps to manually add your KMs:

1. Log in to your account and select ‘My Fitness Activity’

2. Under ‘Add activity’, enter the date and distance

3. The number of KMs will now appear on your fundraising page!

Track Manually:

You can manually add your kilometres to the tally on your ‘My Fitness Activity’ tab of your Bse to Base dashboard. This is a great option if you’re not using Fitbit or Strava to track your rides.

1. Login to your Base to Base dashboard and select the ‘My Fitness Activity’ tab. 

2. Under ‘Add activity’, enter the date and distance.

3. The number of KMs will now appear on your fundraising page!

Can I start tracking my kms before October 1?

We want to make sure your fitness tracking apps are all connected so you will be able to log your kilometres before October 1. However, we will be resetting the odometers on September 30 so no-one gets a head start! 

What if my team reaches our distance target before October 31?

The kilometre counter on your team and individual pages will continue to accumulate even after the distance target is reached, so you can continue to track your distance throughout October. Why not see how far you can go?!

You can complete or update your personal kilometre target and encourage supporters to get behind you. To do this, login to your fundraising page and click My Fundraising Activity where you will find a Set Your Distance Target option.

Why not set a new goal amongst your team for the remainder of the month and track against the kilometres counter on your team page. Or you could challenge each other to see which team member can go the furthest within the month! 

Where do the funds that I raise go?

Your support will help keep the Rescue Helicopters ready to respond to those who need it most.

The Westpac Rescue Helicopter provides urgent aeromedical assistance to over 1.5 million people with missions including:

  • Pre-Hospital Emergencies such as motor vehicle, farming and industrial accidents and injuries around the home
  • Inter-Hospital Transfers of critically ill or injured patients such as newborn babies, cardiac patients or spinal injuries
  • Search and rescue services, such as in the bush, ocean or inaccessible terrain

As a flying intensive care unit, the Service is able to stabilise patients on the scene or in the air before safely and rapidly delivering them to the most appropriate destination.

Is there a minimum amount I have to raise?

There is no minimum amount participants need to raise for Base to Base. We believe a little from a lot goes a long way. That said, we encouarge you to set yourself a fundraising goal.

We are offering very cool incentive prizes including a Garmin smartwatch to our top four individual fundraisers. The top four fundraising teams will be invited to a special catered function at their nearest Rescue Helicopter Base.  PLUS, the first 500 participants to raise $50 will receive a limited edition Base to Base buff to get you moving in style.

Are there incentives to fundraise?

There sure are!

The first 500 participants to raise $50 will receive a limited edition Base to Base buff.

PLUS our four highest individual fundraisers will receive a Garmin Fenix 6S valued at $999! Our highest fundraising team will win a guided tour and catered function at the Westpac Rescue Helicopter base nearest to them (Belmont, Tamworth or Lismore).

Thanks to our major sponsor Garmin, we will also be running a number of competitions throughout the challenge, giving you the chance to win a Garmin smartwatch. Keep an eye on our Facebook, Instagram and our Facebook community for more information. 

Social Media Competition T&Cs: Open to Australian residents aged 13+.There will be one winner, and this winner must be registered in the Base to Base challenge. Winners will be chosen from a random draw. Prizes are not redeemable for cash. Winners will be notified via email and on the Base to Base Challenge Facebook and Instagram page. Staff members of WRHS are not eligible to win. This competition is in no way sponsored, endorsed, administered by or associated with Facebook or Instagram. Competition opening and closing dates apply as noted on the competition posts. 

How do I share my fundraising page?

Simply log into your dashboard, click "Get Support" and follow the instructions below to share your fundraising page. 

Alternatively, copy the URL of your page and share through email or text. 

How do I collect donations?

Donations can be made through your fundraising page.

Simply send your fundraising page link to your friends, family and colleagues to support your efforts.

You can also add offline donations to your fundraising page by contacting us at events@rescuehelicopter.com.au or 1800 155 155.

Are donations tax deductible?

Yes, all donations of $2 or more are tax deductible.

What resources are available to help me raise funds?

Your fundraising page makes it easy for you to get donations and spread the word about your Base to Base Challenge.

We’ve also created unique resources to help you raise money. You can download social media tiles, zoom backgrounds and email footers from our "Tips & Tools" page. 


Can I use the Facebook Donate Fundraising option?

We recommend you don’t use the ‘Donate Button’ or 'Create a Fundraiser' options in Facebook to raise money for Base to Base as we can’t link the donations back to your fundraising page!

If you’d like your Facebook friends to support your challenge, the best way to do it is share a link to your Base to Base fundraising page instead.

How do I share my pictures on the event Facebook and Instagram pages?

We’d love to see how you’re tracking on your Base to Base Challenge. You can:

  • Post your photos in a public post on your account and use #BasetoBaseChallenge
  • Join our closed Facebook Community and share with others on the mission
  • Tag us directly by mentioning @rescuehelicopter or @basetobasechallenge

Follow us on Facebook and Instagram

Does Base to Base comply with COVID-19 restrictions?

Yes. Our T&Cs state that participants must adhere to Public Health Orders and guidelines including but not limited to mask wearing, social distancing rules, and any rules or restrictions around public and social gatherings in your local area, state or territory.

You can find links to the latest information on the Australian Government Department of Health website.

Who do I contact if I have any other questions?

Give us a call on 1800 155 155 or email us at events@rescuehelicopter.com.au

We are also available via our social media channels shown below.